Privacy Policy
Privacy Policy
Last Updated: August 2026
Welcome to ITC.lk.
At ITC.lk, accessible at https://itc.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
If you have any questions about this Privacy Policy or require additional information, please contact us using the details provided at the end of this page.
This Privacy Policy applies only to information collected through our website and online services. It does not apply to information collected offline or through other communication channels.
Your Consent
By accessing or using ITC.lk, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with our website.
You may provide us with personal information such as:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Company Name (where applicable)
- Account Registration Information
- Order Details
- Messages or inquiries sent through our contact forms
If you contact us directly, we may also collect the information you include in your message, attachments, or any other details you voluntarily provide.
How We Use Your Information
We use the information collected for various business purposes, including:
- Processing and delivering your orders
- Providing customer support
- Managing your account
- Improving our website and services
- Personalizing your shopping experience
- Sending order confirmations and service notifications
- Responding to inquiries and support requests
- Sending promotional offers and marketing communications (where permitted)
- Detecting and preventing fraud or unauthorized activities
- Complying with legal and regulatory obligations
Log Files
Like many websites, ITC.lk automatically collects certain information through server log files. This information may include:
- IP Address
- Browser Type
- Internet Service Provider (ISP)
- Device Information
- Date and Time of Visit
- Referring and Exit Pages
- Pages Viewed
- Click Activity
This information is used solely for website administration, analytics, performance monitoring, and improving user experience. It is not used to personally identify visitors.
Cookies
ITC.lk uses cookies and similar technologies to improve website functionality and enhance your browsing experience.
Cookies may be used to:
- Remember your preferences
- Keep you signed in
- Improve website performance
- Analyze visitor traffic
- Personalize content and promotions
You may disable cookies through your browser settings; however, doing so may affect certain website features.
Third-Party Services
Our website may use trusted third-party services such as payment gateways, analytics providers, delivery partners, or advertising services.
These third parties may collect information in accordance with their own privacy policies. ITC.lk does not control the privacy practices of external websites or third-party service providers.
We encourage you to review their respective Privacy Policies before using their services.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
ITC.lk does not knowingly collect personal information from children under the age of 13.
If you believe that a child has submitted personal information through our website, please contact us immediately. We will take reasonable steps to remove such information from our records.
Changes to This Privacy Policy
ITC.lk may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be published on this page with the revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:
